The prices are under normal conditions of use, including water, gas and electricity, unless otherwise stated in the reservation agreement. For the use of wood for the fireplace, you pay a fee to the owner or contact person (depending on consumption). If additional heating with a gas stove the first gas bottle is included in the price.
Terms of payment
The booking is done by email. This type of reservation is binding for the client. You pay 20% of the total rental amount as deposit. Or if you also have booked flights through us you will pay 50% of the total rental amount as deposit. This deposit is charged immediately at reservation. When we’ve received the deposit to our account, guests will receive the rental agreement. The remaining amount you pay at the latest 4 weeks before arrival on our account. For reservations within the 4 weeks before the beginning of the rental period, the full payment is charged immediately upon reservation. If you booked the flights and/or rent a car through us these vouchers will be sent to you after we have received the remaining amount on our account.
A guarantee of 250,- euro is requested per stay. We ask to deposit the guarantee before arrival on our account. After the final cleaning of the rented accommodation, the guarantee will be refunded to your account, after deducting any compensation.
Arrival and departure
The arrival and departure day are free to choose. Unless otherwise agreed, check-in is possible from 16.00h and check-out till 11:00h. We ask you to plan your arrival between 16.00 and 19.00 hours. If this is not possible you should contact us to inform the expected time of arrival. If the client doesn’t contact us in time (not later than 12.00h on the day of arrival) to informs about the fact that the arrival can’t be between 16.00h and 19.00h, then there may be additional fees for the check-in outside this hours.
Number of persons
In the description of the houses and apartments is the maximum allowed number of persons mentioned. At the time of booking you need to inform us the number of persons that will use the property (including babies and small children). If there are any changes the client needs to contact us in advance.
The swimming pools can normally be used from April to October. We can’t be held responsible for any defect or repair of the swimming pools.
Pets are not allowed to this apartment/house.
It is strictly forbidden to smoke in this apartment/house.
Bed linen and linen
There are blankets or duvets and pillows available. Also sheets, pillowcases and towels are available to you. There is a mid-week exchange of bath and bedding. For the special winter rates or special promotion prices there is no exchange of bath and bedding.
The rented property is privately owned, it is decorated to the personal taste of the owner. The kitchen is fully equipped with cooking facilities with accessories, fridge, ….
The final cleaning of the House/apartment is included in the price. We expect you to leave the House/apartment cleaned up; washing dishes, empty the trash bins and waste dropping off bags in the containers on the road, etc.
Cancellation by renter
Cancellations must be made written to us to be confirmed. The cancellation fee amounts up to 4 weeks before the rental period 20% of the rental amount. From 4 to 2 weeks before the beginning of the rental period, 50% of the rental amount. If cancelled later, the entire rent will be due. For this fee you can ensure d.m.v. cancellation insurance. We advise you to possibly in addition to travel insurance, a cancellation insurance.
Cancellation by the owner
If the owner is forced by circumstances beyond its debt to cancel a reservation, will give the tenant another House of a similar nature and prices. Should this not be possible or the tenant unable to accept this offer, then the owner will refund you already rent paid, however without compensation of any possible damage.
In periods of drought comes with particular reference to the summer for that the supply of water for shorter or longer periods of time (a day) in a village is closed. Also, the supply of electricity in case of calamities ever few hours can stagnate. The owner is not responsible for this situation.
If there are complaints then the clients have to inform the contact person. If the complaint can’t be resolved at the moment the client need to make a written complaint. When the client leaves the accommodation earlier then check out day without informing and mutual agreement the contact person the owner is free of any cost or compensation. Complaints that are not solved need to me submitted written within one week after the end of the rental period.
During the stay, the tenant is liable for the House, the decoration and all matters to the leased object. Any damage caused by the tenant or tenants must be reported immediately to contact person and be reimbursed. Before your departure, the contact person checks the accommodation. The owner can accept no liability or responsibility for damage or inconveniences in any form and from any cause whatsoever arising, for tenants or others who are in or at the rented house.
This information is prepared with the greatest care. For inconveniences resulting from intermediate change of situations, however, we are not liable.